Welcome to Iniversal Finds Hub. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order confirmation is required.
• The item must not be listed as non-returnable or final sale.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Digital or downloadable products
• Personalized or custom-made items
• Clearance or final-sale products
• Perishable goods
• Personal care items that have been opened or used

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

Upon verification, we will offer a replacement, store credit, or full refund as appropriate.

Refund Process

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing may take 5–10 business days, depending on your financial institution.

Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped.
• Original shipping charges are non-refundable.
• We recommend using a trackable shipping service for returns.

Order Cancellations

Orders may be canceled before they have been processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow the return process outlined in this policy.

Exchanges

We only replace items if they are defective, damaged, or incorrect.

Lost or Delayed Shipments

Iniversal Finds Hub is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

If your package appears lost, please contact us and we will work with the carrier to investigate the shipment.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us